APMG International presents our popular weekly panel Q&A show. How to Break into IT Service Management with Host: Nick Houlton and Question Master: Suchitra Jacob. Answering your questions are panellists: Johann Botha, Stephan Brendel, Suresh GP, Sunil Mehta and Mark Smalley. An opportunity to have your real-life questions answered, driving the panel discussion before moving on to the spotlight interview with Stephan Brendel.