APMG International presents our popular Level Up panel Q&A show. This episode of Level Up your IT Service Management with the Host: Nick Houlton and Question Master: Suchitra Jacob. Today's expert panelists are Johann Botha, Stephan Brendel, Sunil Mehta, Shakil Murtaza, and H.C. Theisens. An opportunity to have your real-life questions answered, driving the panel discussion before moving onto the focus topic: Six Sigma with H.C. Theisens.